Your reliable everyday & childcare solution
Support for your loved ones, whether on two or four paws - now in Berlin and Munich!
Helferei is currently there for families in Berlin and Munich. If you are looking for regular childcare, acute pet sitting or other support solutions such as everyday help for senior citizens, just get in touch.
By the way, we announce new city information via our newsletter newsletter.
This service category covers everything that concerns your loved ones - whether human or animal.
Our helpers offer babysitting, for example, i.e. care for children under the age of three. Support for children over the age of three, on the other hand, would have to be booked in the childcare category. We also had requests for everyday help, e.g. getting drinking water for elderly people or doing other shopping. In the area of pet sitting, our helpers provide ad hoc support if, for example, a trip comes up. We also had requests for regular walks with the dog.
In each service category, the price depends on the respective service and also varies per city. You will soon find a complete price list for Berlin and Munich on our homepage.
However, your estimated final price is displayed transparently in the online booking process. It increases or decreases with the number of hours you select. Just look in the top right-hand corner of your browser. In any case, you only pay after the order has been completed and according to the actual duration of the order.
In addition, there is a one-off booking and matching fee of €3.90 (incl. VAT). This fee is charged once after the first order for one-off and regular bookings.
You will receive an invoice for all orders, which you can use to deduct up to 20% of your expenses for care and everyday assistance services from your taxes at the end of the year. You will find the invoice 24 hours after completing your order in your profile under the "Documents" tab. It serves as a receipt that you can submit with your tax return. This will reduce your tax liability by this amount.
We advise all customers to make use of this option in order to receive a portion of their expenses back at the end of the year.
This article shows you exactly where to find your invoices.
We have already worked with health insurance companies on an individual basis for customers. However, the Helferei does not yet have a comprehensive reimbursement agreement with a statutory health or care insurance fund. As a result, everyday helpers from the Helferei cannot currently be financed via the relief amount or preventive care.
Just ask us whether we can support you in your individual case via your health or care insurance!
We have some childcare assistants who are trained nursery nurses or pediatric nurses. However, this is not the rule. Most of them have experience in these areas, as they have been babysitters while traveling or living abroad or have looked after a family's children on a daily basis as an au pair.
If you have any special requirements in terms of qualifications or training, please specify this in the information field when you book - we will then see what we can make possible!
As a matter of principle, we select all our helpers personally.
On the one hand, we look at the individual person: Before we activate a profile on our platform, we not only check the identity of the helpers, but also their talents and experience. Especially in the area of domestic help, we ask for relevant previous experience. This allows us to match our helpers with our customers at any time with a clear conscience. For example, if someone does not upload their own proof of identity, this person will not appear in our pool of service providers and therefore cannot be booked.
Secondly, we check the administrative side: We ensure that we record all important data on the tax situation (e.g. craft license) and insurance status. If important information is missing, we will either help you to obtain it. If this is not possible and cooperation by legal means is therefore not possible, we refrain from working with the person in question.
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Whether in Berlin or Munich- the requirements for care and everyday assistance are as varied as life itself.
Families with babies are often looking for babysitters to help with baby care or someone to help with household chores. Parents with children in daycare, on the other hand, want reliable everyday helpers who can, for example, pick up the child from daycare, look after them for two hours until the parents return or support them on short outings and playful activities. Older people, on the other hand, often need patient and reliable companions for visits to the doctor, walks or light household chores. Pet owners also benefit from animal-loving caregivers who can take care of walks or look after them during spontaneous business trips.
Our smart matching system brings families and individuals in Berlin and Munich together with the right caregivers - personally, flexibly and according to their needs.
With us, the organization of care and everyday help is based entirely on your individual needs - because a one-size-fits-all solution rarely works in real everyday life.
Our experience shows: Some families want fixed support on certain days of the month, while others rely on flexible babysitters who can step in at short notice if necessary. Many parents also use our everyday helpers to accompany their children to sports lessons after daycare or school and bring them home again safely - a valuable relief in the often tight schedule of working families.
We also offer direct support for senior citizens in their everyday lives, for example when shopping, carrying heavy bags or on the way to the doctor. In other cases, children of elderly relatives book our helpers to relieve them of organizational tasks such as office organization or everyday administration - always with the aim of bringing calm, reliability and structure into the everyday lives of those affected.
Our care and everyday assistance services are as varied as the needs of the people they support in Berlin or Munich - personal, flexible and tailored to every life situation.
Another advantage of our service is that we provide care and everyday assistance in various languages. In multicultural cities such as Berlin or Munich, it is important to us to support families, senior citizens and pet owners in at least English, but often also in their native language - we require German and English, but have also had assignments in other languages. In many cases, our active helpers have earned extra money by babysitting or looking after children while traveling around the world.
In this way, we not only promote trust and understanding in everyday life, but also enable culturally sensitive care for every life situation.
Together with our partner Kietzee, we offer families a holistic support solution that combines the organization of your young family with relief in everyday life:
Kietzee helps international families to find their way through the complicated German system. Expectant parents and young families receive a wealth of expert knowledge to guide them through the often confusing bureaucracy. From parental allowance and finding a daycare center to important information about pregnancy and the first years of a child's life, everything is included. But that's not all: Kietzee also promotes personal contact through a strong parent community that enables families in major German cities to exchange ideas and support each other.
Try Kietzee for free for 7 days and then save 50% in the first month of your membership. Get access to all content, customized calendars and discounts on products, services and events.
At the same time, Kietzee families receive a 15% discount on their first cleaning at the Helferei. Simply use the discount code HELFEREI4KIETZEE. You can find more information under this LINK - simply enter your zip code in Berlin or Munich and you'll get your offer!
Contact us today and make a difference! Whether in Prenzlauer Berg, Schöneberg, Friedenau or Steglitz, in Wedding, Moabit, Charlottenburg, Kreuzberg or Friedrichshain - we will find a solution for you anywhere in Berlin! It's the same in Munich: From Laim, Neuhausen and the Westend, Maxvorstadt, Schwabing and Milbertshofen, or even Haidhausen, the Au and Bogenhausen, to Sendling, Giesing or Solln - we are there for you from west to north, east and south!
