
About the Helferei In Berlin, Munich, Cologne and Leipzig, you can book helpers for carrying and moving by the hour online.
Whether you need someone to carry furniture, a washing machine, or help with a small move: describe your request in the notes field and select your preferred date directly in the online booking.
Even very short-notice assistance on the same day is theoretically possible , provided suitable helpers are available. Actual availability depends on the location, date, and scope of your request.
By the way: We announce new city openings via our newsletter .
Our porters can assist you with a wide variety of tasks. You can also book porter services for a single item or a short-term assignment. A vehicle is not included in the hourly rate but can be requested separately if needed.
Typical orders include:
In the notes field, please describe as precisely as possible what needs to be carried so that suitable helpers can respond to your request. If the request description is missing, it often results in no one applying.
The cost of carrying assistance depends on the city and the actual time spent. You can always find the current hourly rates for individuals and companies transparently in our help center .
This is how the price is calculated:
Payment is only made after the job is completed, based on the actual hours worked, which you can adjust yourself on the platform in just a few clicks up to the day after the job is finished. This gives you full control over accurate billing.
Important: If you require a van, these costs are not included in the displayed hourly rate. They will be agreed upon and billed separately. Alternatively, you can arrange your own van, such as a MILES – and our helpers will generally assist with carrying.
No. The hourly rate for our carrying service does not include a van or vehicle costs.
If you also need transport – for example for a small move, a find from a classified ad or a trip to the recycling center – be sure to tick this in the comments field of your online booking.
Some of our porters have their own transportation or can use a van from MILES, for example. Additional transportation costs are agreed upon and calculated separately, as they depend on factors such as the distance, duration of transport, the type of vehicle required, and any rental costs. Therefore, we cannot provide a fixed price in advance.
You can also book our helpers solely for carrying, for example if you have already rented a van or need a washing machine carried upstairs inside your house.
That's not a problem. When you Helferei , you pay for the actual hours worked , not automatically for the originally booked duration.
After completing the order , you can adjust the duration yourself, even on the day after the order is completed . To do this, open your booking details in your profile and select the corresponding editing function, as described in the link.
The invoice will be automatically generated and the payment initiated only on the second night after you place your order.
When carrying heavy furniture, in narrow stairwells, or over longer distances, please allow some extra time. This will allow your helpers to better prepare for the task.
The more precisely you describe your task, the easier it will be to find suitable helpers who can take it on. There's a big difference between carrying a few moving boxes and a heavy refrigerator up to the fifth floor.
Therefore, when booking online, please provide the following information in the comments field if possible:
Photos can also help to assess your assignment.
After completing your booking, you will receive the contact details of your babywearing helpers and can discuss any questions or appointment details directly with them. Direct contact is not possible before completing the booking.
The Helferei This service connects you with independent moving helpers and is not itself a moving or transport company. There is no standard transport or damage insurance provided through the Helferei .
We recommend that our helpers take out appropriate liability insurance. However, not everyone has such insurance, and private liability insurance does not automatically cover damages arising from self-employment.
If you want to have particularly valuable, delicate or difficult-to-transport items moved, clarify with your helpers beforehand whether suitable insurance coverage exists.
For large-scale transports with an increased risk of damage, a professional moving company with appropriate transport insurance may be the better choice.
You can find more information in our terms and conditions .
No. Helferei is not a traditional moving company with its own fleet of vehicles and permanent moving teams.
We provide self-employed carrying helpers who can flexibly support you with individual carrying tasks, smaller moves and short-term transport tasks.
This is particularly practical in a big city if, for example, you want to carry a couch a few streets away, bring a delivery into your apartment, or manage your self-organized move with additional helpers.
For large household moves, particularly sensitive items or complex transports with special requirements, a specialized moving company may be more suitable.
Yes! If your washing machine, refrigerator, or heavy piece of furniture is only delivered to the curb, you can use the... Helferei Book assistance with carrying the items upstairs.
In the notes field of your online booking, please specify as precisely as possible what is being delivered, how heavy it is, which floor it needs to be carried to, and whether an elevator is available.
If the delivery window is not yet fixed, please mention this as well. After booking, you will receive the contact details of your delivery helpers anyway and can discuss your specific situation with them or arrange the exact time directly with them.
Please note that short-term changes depend on the availability of the booked persons.
We personally select our carrying helpers – like all other helpers – before they can be booked on our platform.
We verify their identity using an identification document and record the necessary information about their self-employment, such as their business registration or tax data.
Only those who meet the necessary requirements will be enabled for bookings.
Our porters work independently. They handle assignments on their own responsibility and can respond to booking requests in their area.
That's precisely why a detailed job description is important : it helps the helpers to assess, even before accepting the job, whether they can handle your task safely and reliably.



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Who will help me carry furniture if no one else has time? Who will carry the new washing machine up to the fourth floor? And what do I do if the delivery company only brings my delivery to the curb?
For situations like these, Helferei offers babywearing assistance . In Berlin, Munich, Cologne, and Leipzig, you can book babywearing helpers online by the hour. And you can do so even at short notice if your family or friends are all unavailable.
You don't need to plan a complete move. Sometimes an extra person is enough to carry a couch a few houses down, move heavy stones into the garden, or help unload a vehicle.
We are not a traditional moving company with our own fleet of vehicles and experienced moving teams. Helferei We provide practical support for individual carrying tasks, small moves, and spontaneous jobs in everyday city life. Transportation can be requested separately if needed. It is not included in the hourly rate for carrying assistance .

Not all carrying aids are created equal. Therefore, it depends on exactly what needs to be moved, how heavy the objects are, and what the local conditions are.
You bought a couch through classified ads, but have no one to pick it up with you? A wardrobe needs to be moved to another room, a bed upstairs, or a heavy table a few houses down?
Our carrying assistants help you carry and move furniture , for example within your apartment, in the stairwell, between buildings or when loading and unloading a vehicle.
Even individual pieces of furniture can be a worthwhile service. You don't have to book a whole move. Out of fairness to the helpers who arrive, the minimum billing time is always one hour.
Many delivery services only bring washing machines, refrigerators, or furniture to the front door or curb. The most difficult part only begins then.
If you need help carrying a delivery upstairs , you can contact us via the Helferei Book additional porters. Describe as precisely as possible which device is being delivered, how heavy it is, and which floor it needs to be carried to.
Especially important for deliveries: After completing your booking, you will receive the contact details of your delivery helpers. This allows you to coordinate the exact time directly with each other, in case the delivery window is wide open or changes.
Please note that short-notice changes to the appointment depend on the availability of the booked persons.
It's not just furniture that's heavy. You might have to carry several moving boxes from the basement, heavy plant pots to the terrace, or stones and other materials up and down several floors.
You can also book a babysitter for this. It's crucial that the person you book knows in advance what, how much, and where they need to carry the baby .
In the case of particularly heavy, bulky or difficult-to-transport items, it must also be clarified how many people and what aids are needed and whether the task can be carried out safely.
Are you organizing your move yourself, have you already rented a van, and only need help with carrying things? You can also get that through the Helferei Book moving helpers by the hour .
Our helpers can assist you with tasks such as loading and unloading a Sprinter van, carrying moving boxes, or moving heavy furniture. This is a flexible alternative, especially for smaller moves within the city, if you don't want to hire a full-service moving company. For larger moves with specific requirements, however, a specialized moving company might be more suitable.

The more precisely you describe your request, the more likely it is that suitable helpers will be found who can take on your task.
The statement "I need help carrying something" is unfortunately not sufficient. Sadly, we receive this request far too often. Carrying ten light boxes from the ground floor is completely different from moving a refrigerator up a narrow stairwell to the fifth floor.
Therefore, please answer these questions in the comments field when booking online, if possible:
Photos can also help to better assess the task.
After booking, you will receive the contact details of your support person and can coordinate further details directly. Direct contact is not possible before booking is complete.
You don't always just need someone to lend a hand. Sometimes you need to move a couch from one apartment to another, pick up a classified ad purchase, or organize a small move within the city.
Our volunteers can also help with transporting old furniture, electrical appliances, or other bulky items to the recycling center – in Berlin, for example, with trips to a BSR recycling center. Please check in advance which items are accepted and what the conditions for drop-off are.
Important: The hourly rate for our patient transport service does not include a van or vehicle costs. However, some of our patient transport assistants have their own transport options or can, for example, use a van provided by MILES.
If you also require transportation, select this option during your online booking. This will allow suitable helpers to respond to your request. Transportation costs will be agreed upon and calculated separately.
Of course, you can also organize a van yourself and only book help with carrying, loading and unloading.
Businesses also occasionally need additional support with carrying: for example, when moving office furniture, loading and unloading delivery vehicles, carrying file folders within a building, or during warehouse clearances.
About the Helferei You can also book moving helpers by the hour for commercial jobs. Especially when additional support is needed at short notice, there's no need to hire a whole moving company.
For larger company relocations or transports with special requirements, you should clarify in advance whether our available helpers and their transport options are suitable.
You can find more information on our page for businesses .

Especially in big cities, such situations often arise spontaneously: A delivery arrives earlier than expected, a piece of furniture becomes available at short notice via classified ads, or someone cancels on the planned carrying.
About the Helferei You can search for available baby carriers in Berlin, Munich, Cologne and Leipzig and book them directly online.
Whether you want to have a couch carried through Kreuzberg in Berlin, need help with a washing machine delivery in Munich, want to get heavy boxes out of the basement in Cologne, or want to move a piece of furniture a few streets away in Leipzig: Describe your job as precisely as possible and choose a suitable date.
Assistance with carrying the patient on the same day may be possible, provided suitable helpers are available. We cannot guarantee a specific lead time or immediate availability.
We provide support in many Berlin districts – for example in Prenzlauer Berg , Schöneberg , Friedenau , Steglitz , Wedding , Moabit , Charlottenburg , Kreuzberg and Friedrichshain .
In Munich you can book babywearing assistance in Laim , Neuhausen , Westend , Maxvorstadt , Schwabing , Milbertshofen , Haidhausen , Au , Bogenhausen , Sendling , Giesing and Solln , among other locations.
We are also active in Cologne – for example in Ehrenfeld , Nippes , Sülz , Lindenthal , the Südstadt , Deutz , Kalk and Mülheim .
In Leipzig you can find babywearing helpers, for example, in Plagwitz , Lindenau , Schleußig , Connewitz , Gohlis , Reudnitz and the Südvorstadt district .