Anyone who has ever booked a professional cleaner knows that they not only increase personal comfort, but are also a real relief in everyday life.
This is precisely why it is so important to find a suitable cleaning assistant. Many customers want someone who really knows their stuff, has the necessary experience and makes them feel safe.
This is exactly where our new offer comes in: Book our particularly experienced cleaners ("Experienced Cleaners") now - a new service category at Helferei. For all those who place particular value on quality, experience and reliability.
This new category includes cleaners who have a proven track record of successful bookings via our platform and have received excellent ratings from customers. This means they stand for the highest level of reliability. The result: a professionally carried out house cleaning service where you don't have to worry about a thing - and where you know who is coming to your home.
Experience is not arbitrary. Our highly experienced cleaners have been selected on the basis of various quality criteria:
In addition to a high number of cleanings carried out - at least 50 on our platform - customer feedback in particular plays a key role. Only service providers that consistently achieve very good ratings over a longer period of time can be included in this category. 90% of their ratings must be 5 stars in total. As you can see, objective evaluation criteria are decisive here. A domestic helper cannot award themselves the "particularly experienced" seal.
Good work and customer relations are naturally rewarded: all particularly experienced cleaning staff receive a higher net payment per hour. Fair pay for excellent customer orientation - an important part of our philosophy. At the same time, our customers benefit because they know: Anyone listed in this category not only has experience, but is also motivated, professional and respectful when dealing with your home.
In the first phase, we introduced this new service in Berlin - a location where we have already been able to collect top ratings for selected helpers for over a year and a half. Reliability is a valuable asset, especially in a dynamic location like Berlin. Whether in Kreuzberg, Prenzlauer Berg, Schöneberg, Charlottenburg or Friedrichshain - many of our Berlin customers have made regular bookings here. Our return rate among our customers is an impressive 46%. And many of them now prefer experienced cleaners.
It is therefore not surprising that the reactions to our new service category have so far spoken for themselves. At the same time, our team is pleased that the seconding service providers perceive the additional status as recognition. The new model therefore ensures greater satisfaction on both sides.
If you book this category, you can expect a thorough and structured cleaning - with a focus on the most important elements of cleaning: Floors, surfaces, kitchen, bathroom and living areas. Many of our customers use this service for regular cleaning of their main home, but also for selective purposes: e.g. preparing for special occasions or cleaning after renting out AirBnB apartments.
Another advantage is that you can work with us on a long-term basis. This means you can book your experienced cleaner regularly, for example weekly or every two weeks - without having to search every time. Simply mark them on our platform with a "Like" (thumbs up). She will then be shown as your first preference for all bookings. The booking is made as usual via our platform, of course with an invoice and tax-deductible on request.
What is important to us at Helferei : transparency and fairness. All service providers work for us on a self-employed basis, are checked, insured and receive fair payment for their work. The particularly experienced cleaners benefit from a higher hourly rate - in return, you as a customer benefit from experience, consistency and trust. That's why it's so important that you evaluate your helpers fairly and truthfully.
Don't have time for second thoughts? Then our new category is just right for you.
Our experienced cleaners in Berlin not only have a great deal of routine, but also a trained eye for detail. They know what's important to you, give proactive advice and work efficiently, thoroughly and with a high degree of discretion. This makes them perfect for working people with busy schedules, for families with small children or for senior citizens who value reliability and routine in the household.
If you're looking for a domestic help in Berlin who comes to you regularly or occasionally, is reliable, gets started without much instruction - and cleans your home as if it were their own: then you'll find the right solution with us!
We are taking a new step with the particularly experienced cleaning staff: cleaning at a level that makes experience and reliability visible. And it is a real recognition for the service providers when their quality is (financially) rewarded.
So if you're looking for a professional, experienced domestic help in Berlin who is proactive, thorough and reliable - then you've come to the right place.
👉 Try it out now: Book your experienced cleaner at www.die-helferei.de/household help
As always, we are looking forward to your feedback on this new service category! Just write to us at support@die-helferei.de - and don't forget to always rate your helpers truthfully!
