Good news for everyone who needs relief in everyday life: Insured persons who are entitled to domestic help or a cleaner through their health insurance company can now request this service directly from Helferei in Berlin, Munich, Leipzig and Cologne!
Whether after an operation, during pregnancy, during a rehabilitation phase or in the event of an acute illness - in many cases, the health insurance company contributes to the costs of a home help, cleaner or household support. With the Helferei makes organizing this help particularly easy: digital, transparent and legally compliant.
Ask your health insurance company for household help in accordance with § 38 Para. 1 SGB V and state that you would like to receive the service from Helferei GmbH. our official institution identification number (IK) is used by your health insurance company for clear allocation.
As soon as you receive the reimbursement letter from your health insurance company, send it to us at 📩 support@die-helferei.de - we will create your individual booking link for the digital appointment - in accordance with your individual reimbursement agreement, of course.
You can conveniently book your domestic help, cleaner or cleaning lady online via your personal link. Our system takes care of the entire process and invoicing as part of your reimbursement agreement.
The Helferei is a non-contractual organization with its own institution code (IK). This means that we are allowed to provide services that can be recognized and reimbursed by health insurance companies - however, the final decision on cost coverage always lies with your health insurance company.
In practice, it shows:
For all assignments that can be reimbursed by health insurance companies, the Helferei only employs experienced domestic helpers, cleaners and cleaning staff with very good ratings.
This means:
✨ High quality of service for our customers
🌱 Fair, stable working conditions for our helpers
Especially in times when relief is particularly important - be it in Berlin-Kreuzberg, Munich-Schwabing, Leipzig-Plagwitz or Cologne-Ehrenfeld - we are hyper-local in your neighborhood, district or quarter, but above all we are there for you with heart and reliability.
Our team will be happy to support you - especially with the application to your health insurance company or the individual coordination of your case.
📩 Contact: support@die-helferei.de
🕓 Response times: Monday-Thursday, 9.00 am - 6.00 pm
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