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Our helpers know their craft
See for yourself - if you are looking for carepenters, handymen or reliable support with renovations and repairs, click here.
The Helferei is currently there for you in Berlin and Munich.
Are you from Berlin or Munich? Then book online - We look forward to your booking request!
Any questions or in a hurry? Give us a call: +49 162 542 0666
By the way, we announce new locations via our newsletter newsletter.
Three points are particularly important to us at Helferei to ensure a good fit between you and the helpers in carpentry:
Please note the following: Especially in areas where a crafts or carpenter certification is required (electronics, flooring, painting etc.), communicating as many details as possible benefits the quality of the results of an order - for example:
Dimensions
Materials
Available aids / tools
Such information is not only extremely helpful when selecting suitable helpers. Certain helpers might accept or reject your assignment precisely because they (do not) have the necessary tools.
Above all, however, this information serves to ensure good preparation and smooth implementation of your order.
So don't use the information field in your online booking or give us a call so that your order is perfectly prepared.
You will receive an invoice for all jobs, which you can use to deduct up to 20 percent of your expenses for handymen services from your taxes at the end of the year. You will find the invoice 24 hours after completing your job in your profile under the "documents" tab. It serves as a receipt that you can submit with your tax return. This will reduce your tax liability by this amount.
For more complex jobs, such as laying floors and tiles, or painting and electrical work, we often work with qualified subcontractors. As a rule, they first come for an inspection. You will then receive an offer for a lump sum, including all the details of its composition. If you accept this, the order will be placed.
We try to estimate the final amount as accurately as possible. However, we ask for your understanding that it is sometimes not possible to predict all details precisely in carpentry.
The services in the area of carpentry, DIY, repair and renovation start at € 32.00 per hour (incl. VAT) in the area of furniture assembly. In rare cases and depending on the respective handyman, an additional VAT of 19 percent may apply.
Services are billed every 30 minutes from one hour. After completing a job, you can adjust the booking duration to the time you actually need. This means you never pay for something you didn't need.
In addition, there is a one-off booking and matching fee of €3.90 (incl. VAT). This fee is charged once after the first order for one-off and regular bookings.
You will receive an invoice for all orders, which you can use to deduct up to 20% of your expenses for handymen services from your taxes at the end of the year. The invoice serves as a receipt that you can submit with your tax return. This reduces your tax liability by this amount.
For more complex jobs, such as laying floors and tiles, or painting and electrical work, we often work with qualified subcontractors. As a rule, they first come to inspect the property. You will then receive an offer for a lump sum, including all the details of its composition. If you accept this, the order is placed.
We try to estimate the final amount as accurately as possible. However, we ask for your understanding that it is sometimes not possible to predict all details precisely in carpentry.
That's no problem at all - the invoice is always based on the actual duration of the order. So you don't have to worry about paying for something you haven't received.
However, your cooperation is very important for this:
The invoice is only generated automatically after 24 hours, thereby triggering payment.
Most of our handymen in the carpentry & DIY are equipped with the usual tools and aids for regular jobs.
Is it very technical or do you have specific requirements for light bulbs, siphons, awnings, tiles, screws, dowels, etc.? No problem, in these cases there are two options:
It is very important that you communicate transparently with your helpers in advance, especially regarding resources and possible material costs. This way, everyone is as well prepared as possible and your assignment can be carried out to everyone's complete satisfaction without any surprises.
There are two options here:
Small but important tip: In general, we can only emphasize how important communication between you and your helpers is before the start of the job, especially in the handymen and craft sector. Don't be afraid to discuss all relevant details and open questions in advance - there's no such thing as a stupid question! Experience has shown that this is very beneficial for everyone's satisfaction. At the very latest, you should clarify any discrepancies or misunderstandings before invoicing.
We personally select all our helpers. Before we activate their profiles on our platform, we check their identity, verify their talents and their business registration or tax number. Where necessary, we provide support with the registration process.
As registered self-employed persons, we then place our helpers in your neighborhood.
This means that they do not work for us and that all service contracts are concluded directly between you as a customer and our helping hands. Helferei acts purely as an intermediary. This means that our helpers are themselves responsible for complying with the relevant safety and insurance precautions for assignments. For particularly complex jobs or very valuable items, we recommend that you check with the respective handyman or carpenter whether the relevant insurance cover is in place.
You can find out more about this and our disclaimer in our General Terms and Conditions.
As a matter of principle, we select all our helpers personally.
On the one hand, we look at the individual person: Before we activate a profile on our platform, we not only check the identity of the helpers, but also their talents and experience. Especially in the area of domestic help, we ask for relevant previous experience. This allows us to match our helpers with our customers at any time with a clear conscience. For example, if someone does not upload their own proof of identity, this person will not appear in our pool of service providers and therefore cannot be booked.
Secondly, we check the administrative side: We ensure that we record all important data on the tax situation (e.g. craft license) and insurance status. If important information is missing, we will either help you to obtain it. If this is not possible and cooperation by legal means is therefore not possible, we refrain from working with the person in question.
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Whether it's general DIY tasks such as quickly installing a lamp or shelf in Berlin, replacing a curtain rail in Munich or small repairs - we are the ideal partner for furnishing or maintaining your home in Berlin or Munich. From furniture assembly, allrounder handymen tasks and repairs to more complex jobs such as installing awnings or washbasins: We offer you customized and efficient solutions.
By the way: We also have skilled craftsmen for work that needs to be done professionally. Take a look at our page for carpentry services with professional expertise and certifications where you'll find everything to do with electrics, painting, floor laying, home renovation and various other interior work.
Whether you need an experienced handyman for your home or a certified professional for your office: We offer a solution that is precisely tailored to your needs.
Helferei also handles commercial bookings. We have already glazed doors in doctors' surgeries, installed new furniture in offices and helped bars and hotel chains to carry deliveries to higher floors.
For more information, take a look at our page for companies for companies!
Wondering what handyman services we can provide for your home or office to make your everyday life easier?
Find out more here!
We are also at your side in the garden! Whether it's mowing the lawn, trimming hedges or removing weeds - we'll take care of all the work so that your garden shines in all its glory come spring. Our helpers will take care of the maintenance and upkeep of your outdoor area for you to enjoy.
By the way: You can also contact us for extensive work in the garden. In the past, our helpers have already built sauna houses or garden fences, or painted gazebos. Just ask us.
Put your trust in Helferei - your local and reliable service for all your small and large handyman needs in your home, office and garden! Whether in Prenzlauer Berg, Schöneberg, Friedenau or Steglitz, in Wedding, Moabit, Charlottenburg, Kreuzberg or Friedrichshain - we'll find a solution for you anywhere in Berlin! It's the same in Munich: From Laim, Neuhausen and the Westend, Maxvorstadt, Schwabing and Milbertshofen, or even Haidhausen, the Au and Bogenhausen, to Sendling, Giesing or Solln - we are there for you from west to north, east and south!
