Sit back - we'll carry your boxes and the stress of moving!

See for yourself - book reliable helpers for carrying heavy objects, your move or transportation from one part of the city to another.
Book now!
Up to 20% tax deductible

Three reasons to rely on Helferei for your move or carrying assistance

Verified

We verify all helpers personally, know their talents and have selected them for you with the utmost confidence.

Local

Whenever possible, we will send you helpers from nearby - true to the motto "Neighbors help neighbors".

Legal

Our helpers are all registered and insured so that you can work with them with a clear conscience.

Frequently asked questions & answers

Where can I find a stretcher or assistance with moving and transportation through Helferei ?

Helferei is currently there for you in Berlin and Munich. If you need help carrying furniture, moving house or transportation from A to B, just get in touch.

By the way, we announce new city information via our newsletter newsletter.

What tasks do the removal and transportation helpers at Helferei perform?

 Our carrying aids support you with the following tasks:

  • Removals or furniture transportation
  • Carrying heavy objects up and down
  • Transportation of large and bulky objects (washing machines, sofas, etc.)
  • Loading & unloading vans
  • Disposal of various items, e.g. at Berliner Stadtreinigung (BSR)
  • Small transports within the city
How much does a stretcher cost via Helferei?

The costs depend on the scope of the work and are invoiced on the basis of the actual duration of the job. Prices start at €25.50 (incl. VAT) per person for the first hour of work. After the first hour, billing takes place every 15 minutes.

In addition, there is a one-off booking and agency fee of € 3.90 (incl. VAT).

Is transportation included in the price?

The transportation costs always depend on the duration, the route and other conditions on the route. Therefore, we cannot predict them exactly. They usually start at around €25.00 (incl. VAT) for shorter distances and orders within Berlin or Munich.

You will also receive an invoice for transportation, which in many cases allows you to deduct up to 20 percent of the costs from your tax bill. This reduces your tax liability at the end of the year.

What do I do if I don't know in advance exactly how long my order will take?

That's no problem at all - the invoice is always based on the actual duration of the order. So you don't have to worry about paying for something you haven't received.

However, your cooperation is very important for this:

  • After completing an assignment, both you and your helpers have 24 hours to adjust the booking duration on our platform to the actual duration of the assignment.
  • To do this, click on the relevant booking details in your profile and then on the pencil icon "Change booking".
  • This gives you the opportunity to adjust the time or duration of an order.

The invoice is only generated automatically after 24 hours, thereby triggering payment.

How does the booking work if I need assistance with carrying, moving or transportation?

The easiest way to book is online via the website. There you indicate how long your job is likely to take and how many helpers are required. You can also support the helpers by providing information in the notes field about exactly which furniture or items they should carry and from where to where the transport should take place.

If you need it quickly, have questions or something doesn't work out, just give us a call: +49 162 542 0666

Is the work in the area of stretcher assistance, removal or transportation insured by Helferei ?

We personally select all our helpers. Before we activate their profiles on our platform, we check their identity, verify their talents and their business registration or tax number. Where necessary, we provide support with the registration process.

As registered self-employed persons, we then place our helpers in your neighborhood.

This means that they do not work for us and that all service contracts are concluded directly between you as a customer and our helping hands. Helferei acts purely as an intermediary. This means that our helping hands are themselves responsible for complying with the relevant safety and insurance precautions for assignments. For particularly complex jobs or very valuable items, we recommend checking with the respective helping hand whether the relevant insurance cover is in place.

You can find out more about this and our disclaimer in our General Terms and Conditions.

Will my health insurance pay if I book assistance with carrying via the Helferei for health reasons?

We have already worked with health insurance companies on an individual basis for customers. However, Helferei does not yet have a comprehensive reimbursement agreement with a statutory health insurance provider.

Just ask us if we can support you in your individual case via your health insurance!

What does the Helferei do for the trust of customers in the helpers and the processes for orders?

As a matter of principle, we select all our helpers personally.

On the one hand, we look at the individual person: Before we activate a profile on our platform, we not only check the identity of the volunteer, but also their talents and experience. This allows us to match our helpers with our customers at any time with a clear conscience. For example, if someone does not upload their own proof of identity, this person will not appear in our pool of service providers and therefore cannot be booked.

Secondly, we check the administrative side: We ensure that we record all important data on the tax situation (e.g. craft license) and insurance status. If important information is missing, we will either help you to obtain it. If this is not possible and cooperation by legal means is therefore not possible, we refrain from working with the person in question.

Curious what our customers think?

When I urgently needed help around the house, Helferei quickly and easily found me Fiorela. She was very reliable and thorough, and very friendly. I was absolutely satisfied.
Susanne B.
Berlin Wilmersdorf
Very professional help for gardening work: quick response, short-term personnel proposal, good preparation of the helper, who is punctual, thorough and personable. Good prerequisite for a follow-up order.
Jochen F.
Berlin Reinickendorf
It was a smooth process with the Helferei. I had the cleaner Betina, who was thorough, punctual and polite. The price is also reasonable, especially because you can deduct part of it from your taxes.
Malika Y.
Berlin Moabit
Super service! Fast & uncomplicated communication, I was referred to a competent and friendly handyman who then also had time to complete the sometimes somewhat complicated work quite quickly. I am very satisfied!
Ari W.
Berlin Schöneberg
Hassle free to setup the cleaning service. The service was good and I've been consistently using it for the last few months. The owner is also responsive to feedback. :)
Aviral V.
Berlin Friedenau
Very good & clear communication, helpful tips, timely reminders. Friendly at all times. The removal was carried out flawlessly. Without the Helferei it would have been very difficult. We are very satisfied & grateful.
Anika B.
Berlin Spandau
Many thanks for the match with the cleaner Camila. She helped us a lot. She was great, quick, tidy and extremely friendly. The fact that you get an invoice from the Helferei is excellent.
Maria P.
Berlin Schöneberg
Very helpful, fast processing of our request for domestic help and cleaning.
Susanne W.
Berlin Kreuzberg
Helferei is exactly the company that Berlin has been missing. :) Finally handymen who have time and do excellent work. I am thrilled and recommend the company 100%!
Silke L.
Berlin Schöneberg
I am completely satisfied with your advice, your service and the handyman. He was really very nice and did everything very well. So I have nothing to complain about and would work with you again in the future.
Martina D.
Berlin Spandau
When I urgently needed help around the house, Helferei quickly and easily found me Fiorela. She was very reliable and thorough, and very friendly. I was absolutely satisfied.
Susanne B.
Berlin Wilmersdorf
Very professional help for gardening work: quick response, short-term personnel proposal, good preparation of the helper, who is punctual, thorough and personable. Good prerequisite for a follow-up order.
Jochen F.
Berlin Reinickendorf
It was a smooth process with the Helferei. I had the cleaner Betina, who was thorough, punctual and polite. The price is also reasonable, especially because you can deduct part of it from your taxes.
Malika Y.
Berlin Moabit
Super service! Fast & uncomplicated communication, I was referred to a competent and friendly handyman who then also had time to complete the sometimes somewhat complicated work quite quickly. I am very satisfied!
Ari W.
Berlin Schöneberg
Hassle free to setup the cleaning service. The service was good and I've been consistently using it for the last few months. The owner is also responsive to feedback. :)
Aviral V.
Berlin Friedenau
Very good & clear communication, helpful tips, timely reminders. Friendly at all times. The removal was carried out flawlessly. Without the Helferei it would have been very difficult. We are very satisfied & grateful.
Anika B.
Berlin Spandau
Many thanks for the match with the cleaner Camila. She helped us a lot. She was great, quick, tidy and extremely friendly. The fact that you get an invoice from the Helferei is excellent.
Maria P.
Berlin Schöneberg
Very helpful, fast processing of our request for domestic help and cleaning.
Susanne W.
Berlin Kreuzberg
Helferei is exactly the company that Berlin has been missing. :) Finally handymen who have time and do excellent work. I am thrilled and recommend the company 100%!
Silke L.
Berlin Schöneberg
I am completely satisfied with your advice, your service and the handyman. He was really very nice and did everything very well. So I have nothing to complain about and would work with you again in the future.
Martina D.
Berlin Spandau

Get started now

Find suitable helpers in four steps
Small spoiler: the financial advantage is waiting in step 4)

Booking

Contact us online or offline:
1/
The easiest way is to book online at https://www.die-helferei.de/en
2/
Do you prefer by phone? No problem, get in touch on +49 162 542 0666
3/
We will soon be supporting you in person in Berlin - news to follow!
Book online now!

Matching

Enter all the practical details about your job: your desired date, time, frequency, number of helpers and, of course, a description of your job. This will be sent directly to qualified helpers in your area who can apply for it. You will receive the support proposal by email. Log in to your profile and accept it!
Important note: You will be asked to enter a payment method to complete the booking. Don't worry: this will only be charged after the order has been completed and according to the actual duration of the order. If necessary, you and your helpers have 24 hours after the order has been completed to adjust the booking duration.

Implementation, payment and invoice

Our helpers will carry out your job according to your wishes. Your invoice will be generated 24 hours after the job is completed according to the actual job duration and payment will be triggered.
You can find all invoices at any time in your customer profile under the "Documents" tab.

Financial advantage

You can deduct up to 20% of your expenses from your tax bill at the end of the year. Your total tax liability is therefore automatically reduced by this amount.
Your tax advisor can explain to you whether you need to claim the "household-related applications" annex, the expenses under income-related expenses or elsewhere.

Stress-free moving with Helferei: Your moving and transportation help in Berlin

Moving in Berlin or Munich can be quite stressful - narrow staircases, no elevator, heavy furniture or short-notice transport within the city. This is exactly where Helferei comes into play. Our carrying aids and removal helpers in Berlin and Munich provide you with fast, uncomplicated and reliable support - whether for a private move, transporting individual pieces of furniture or loading and unloading your van.

Moving help in Berlin and Munich - flexible, local and fair

The Helferei provides helping hands in all Berlin districts - regardless of whether you need support in Charlottenburg, Kreuzberg, Prenzlauer Berg, Neukölln or Friedrichshain. It's the same in Munich: we lend a hand from Maxvorstadt to the Glockenbach district, all the way to Laim in the west or Haidhausen in the east of the city.

Our transportation and moving services are available to you everywhere - and our network of helpers is constantly growing.

Our moving and transportation services:

  • Furniture transportation in Berlin
  • Carrying heavy objects up and down (e.g. washing machine, couch, refrigerator)
  • Transport aid for bulky objects
  • Loading and unloading sprinters and vans
  • Small transports and removal service within Berlin
  • Last-minute moving help
  • Also bookable for company removals & commercial transportation, just visit our page for companies

It's as simple as that:

You can book your removal help directly via our website - no paperwork, no hidden costs. You choose your desired assistance and a time period, and we will match you with a suitable helper. Short-term assignments are possible, as is regular support, e.g. for several transport stages.

💡 Tip: Our service is tax-deductible - you can often get up to 20 % of the costs back through tax!

Why move with Helferei?

Legal & fair: All helpers are registered, checked and insured
Transparent: Billing every 15 minutes after a minimum duration of 1 hour
Fast: Short-notice bookings also possible
Reliable: Personally selected helpers with experience
Tax-deductible if applicable: Invoice included, ideal for your tax return

For your stress-free move!

Book transportation assistance or moving help in Berlin and Munich now

Whether it's a move in Charlottenburg, Neukölln or Friedrichshain, furniture transportation in Maxvorstadt, Neuhausen or Giesing or small transports in Schöneberg, Moabit or even in the south of Germany in Sendling, Schwabing or the Glockenbachviertel - with Helferei , your transport is stress-free and flexible. Try it out and book your helpers today!
👉 https://www.die-helferei.de/umzug 

In addition to removal helpers, the Helferei also offers support in other areas - find out more on our homepage about our offer!

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