A reliable carrying aid when things need to happen spontaneously.

Washing machine, couch, or classified ad purchase? We'll carry it. Hourly carrying assistance & transport – transparently organized & invoiced. Now in Berlin, Cologne, Munich & Leipzig.
Book online now!
Up to 20% tax deductible

Three reasons to rely on Helferei for your move or heavy lifting assistance

Verified

We personally verify all helpers, know their talents, and have selected them for you with complete confidence.

Local

Your request will be sent directly to skilled helpers in your area, who can take on your order on your preferred date.

With tax advantages

Our helpers all work on account so that you can work with them with a clear conscience and deduct your expenses, if applicable.

Frequently Asked Questions & Answers

Where can I find information about the Helferei Need help carrying or support with moving and transport?

The Helferei is currently available for you in Berlin, Cologne, Munich and Leipzig.

If you need help with carrying furniture, moving, or transport from A to B in any of these cities, it's best to book online .

We announce new city information via our newsletter .

What tasks do the helpers in the field of moving and transport perform at the Helferei ?

 Our baby carriers will support you with the following tasks:

  • Removals or furniture transport
  • Carrying heavy objects up and down stairs
  • Transport of large and bulky objects (washing machines, sofas, etc.)
  • Loading and unloading of vans
  • Disposal of various items, e.g. at the Berlin waste management company (BSR)
  • Small transport services within the city
How much does a baby carrier cost via the Helferei ?

In each service category, the price depends on the specific service and also varies by city. You can find a complete price list for Berlin and Munich on our website . Prices for business customers are available on our business page.

Your estimated final price will be displayed transparently during the online booking process. It increases or decreases depending on the number of hours you select. Look in the upper right corner of your browser for this information. You only pay after the order is completed and according to the actual order duration .

In addition, there is a one-off booking and matching fee of €3.90 (incl. VAT). This fee is charged once after the first order for one-off and regular bookings.

However, transport is not included in the online booking process and in our price lists. excepted.

Is transport included in the price?

Shipping costs always depend on the duration, route, and other factors along the way. Therefore, we can never predict them exactly. They are not included in the price shown on the platform and will always be charged separately. If you have any questions, please contact us by email at support@die-helferei.de

However, one thing is certain: you will also receive an invoice for the transport, which in many cases allows you to deduct up to 20 percent of the costs from your taxes. This will reduce your tax liability at the end of the year.

What do I do if I don't know in advance exactly how long my assignment will take?

That's absolutely no problem – the invoice is always based on the actual duration of the order . So you don't have to worry about paying for something you didn't receive.

Your cooperation is very important for this:

  • After completing a job, both you and your helpers have 24 hours to adjust the booking duration on our platform to the actual job duration .
  • To do this, click on the respective booking details in your profile and then on the pencil icon "Change booking".
  • This gives you the opportunity to adjust the time or duration of a task.

The invoice will only be automatically generated after 24 hours, thus triggering the payment.

How does the booking process work if I need assistance with carrying, moving, or transport?

The easiest way to book is online via the website . There, you specify how long your job is likely to take and how many helpers you'd like to assist. You can also help the helpers by providing information in the notes field about exactly which furniture or items they should carry and the starting and ending points of the transport.

If you need a quick response, have any questions, or something isn't working, just give us a call: +49 162 542 0666

Are the services in the area of ​​carrying assistance, removal or transport covered by the Helferei insured?

We personally select all our helpers. Before activating their profiles on our platform, we verify their identity, their skills, and their business registration or tax ID number. Where necessary, we provide support with the registration process.

As registered self-employed individuals, we then connect our helpers with your neighborhood.

This means that they do not work for us and that all service contracts are made directly between you as customers and our helping hands. Helferei We act solely as an intermediary. Therefore, our helpers are responsible for complying with all relevant safety and insurance precautions for each job. For particularly complex jobs or very valuable items, we recommend checking with the respective helper whether the necessary insurance coverage is in place.

You can find out more about this and our disclaimer in our terms and conditions .

Will my health insurance cover the cost if I require assistance with carrying something for health reasons? Helferei beech?

We have already worked with health insurance companies on an individual basis for clients. A comprehensive reimbursement agreement with a statutory health insurance company has been established. Helferei However, not yet.

Feel free to ask if we can provide support through your health insurance in your specific case!

What does the Helferei for the trust of customers in the helpers and the processes involved in placing orders?

We generally select all our helpers personally.

Firstly, we focus on the individual: Before activating a profile on our platform, we verify not only the helpers' identity but also their talents and experience. This allows us to confidently match our helpers with our clients at all times. For example, if someone fails to upload their proof of identity, they will not appear in our pool of service providers and therefore cannot be booked.

Secondly, we check the administrative side: We ensure that we record all important data on the tax situation (e.g. craft license) and insurance status. If important information is missing, we will either help you to obtain it. If this is not possible and cooperation by legal means is therefore not possible, we refrain from working with the person in question.

Curious what our customers think?

When I urgently needed help with household chores, the Helferei Fiorela was quickly and easily put me in touch with someone. She was very reliable and thorough, and also very friendly. I was completely satisfied.
Susanne B.
Berlin Wilmersdorf
Highly professional help for gardening: quick response, short-notice staffing suggestion, good preparation of the helper, who was punctual, thorough, and pleasant to work with. A good basis for a repeat business.
Jochen F.
Berlin Reinickendorf
It was a smooth process with the Helferei I had Betina as my cleaning lady, who was thorough, punctual, and polite. The price was also reasonable, especially since part of it is tax-deductible.
Malika Y.
Berlin Moabit
Super service! Fast & uncomplicated communication, I was referred to a competent and friendly handyman who then also had time to complete the sometimes somewhat complicated work quite quickly. I am very satisfied!
Ari W.
Berlin Schöneberg
Hassle free to setup the cleaning service. The service was good and I've been consistently using it for the last few months. The owner is also responsive to feedback. :)
Aviral V.
Berlin Friedenau
Excellent and clear communication, helpful tips, and timely reminders. Always friendly. The moving assistance was carried out flawlessly. Without the Helferei That would have been very difficult. We are very satisfied and grateful.
Anika B.
Berlin Spandau
Thank you so much for matching us with the cleaner Camila. She was a great help. She was fantastic, efficient, tidy, and extremely friendly. It was especially wonderful that we received an invoice from her. Helferei receives.
Maria P.
Berlin Schöneberg
Very helpful and quick processing of our request in the area of ​​household help and cleaning.
Susanne W.
Berlin Kreuzberg
Helferei is exactly the company that Berlin has been missing. :) Finally handymen who have time and do excellent work. I am thrilled and recommend the company 100%!
Silke L.
Berlin Schöneberg
I am completely satisfied with your advice, your service and the handyman. He was really very nice and did everything very well. So I have nothing to complain about and would work with you again in the future.
Martina D.
Berlin Spandau
When I urgently needed help with household chores, the Helferei Fiorela was quickly and easily put me in touch with someone. She was very reliable and thorough, and also very friendly. I was completely satisfied.
Susanne B.
Berlin Wilmersdorf
Highly professional help for gardening: quick response, short-notice staffing suggestion, good preparation of the helper, who was punctual, thorough, and pleasant to work with. A good basis for a repeat business.
Jochen F.
Berlin Reinickendorf
It was a smooth process with the Helferei I had Betina as my cleaning lady, who was thorough, punctual, and polite. The price was also reasonable, especially since part of it is tax-deductible.
Malika Y.
Berlin Moabit
Super service! Fast & uncomplicated communication, I was referred to a competent and friendly handyman who then also had time to complete the sometimes somewhat complicated work quite quickly. I am very satisfied!
Ari W.
Berlin Schöneberg
Hassle free to setup the cleaning service. The service was good and I've been consistently using it for the last few months. The owner is also responsive to feedback. :)
Aviral V.
Berlin Friedenau
Excellent and clear communication, helpful tips, and timely reminders. Always friendly. The moving assistance was carried out flawlessly. Without the Helferei That would have been very difficult. We are very satisfied and grateful.
Anika B.
Berlin Spandau
Thank you so much for matching us with the cleaner Camila. She was a great help. She was fantastic, efficient, tidy, and extremely friendly. It was especially wonderful that we received an invoice from her. Helferei receives.
Maria P.
Berlin Schöneberg
Very helpful and quick processing of our request in the area of ​​household help and cleaning.
Susanne W.
Berlin Kreuzberg
Helferei is exactly the company that Berlin has been missing. :) Finally handymen who have time and do excellent work. I am thrilled and recommend the company 100%!
Silke L.
Berlin Schöneberg
I am completely satisfied with your advice, your service and the handyman. He was really very nice and did everything very well. So I have nothing to complain about and would work with you again in the future.
Martina D.
Berlin Spandau

Here's how it works

Find reliable helpers near you in 4 steps
Spoiler: the financial benefit awaits in step 4)

Request a quote

Do you live in Berlin, Munich, Cologne or Leipzig? Then book online in just a few clicks:
1/
Find professionals online at https://www.die-helferei.de
2/
Do you have any questions? No problem, write to us at support@die-helferei.de
Book online now!

Matching

Provide all the practical details of your request: date, time, number of helpers, and of course, instructions on what needs to be done. Your request will be sent directly to qualified helpers in your area who will apply for it.
Log in to your profile and complete your booking!
Important note: When completing your booking, you will be asked to provide a payment method. Don't worry: This will only be charged after the order is completed and according to the actual order duration. More information here.

Execution, payment and invoicing

Our helpers will complete your order according to your wishes. Your invoice will be generated 24 hours after completion of the order, based on the actual order duration. This will trigger payment.
You can find all invoices at any time in your customer profile under the "Documents" tab.

Financial advantage

At the end of the year, you can deduct up to 20% of your expenses from your taxes. Your tax liability will therefore be automatically reduced by this amount.

Move stress-free with the Helferei Your moving and transport help in Berlin, Cologne, Munich & Leipzig

Moving within Berlin, Cologne, Leipzig, or Munich can be quite stressful.

Narrow stairwells, no elevator in an old building, heavy furniture, or short-notice transport within the city. And once again you're asking yourselves: "Who can help me carry the furniture?"

This is exactly where the Helferei Enter the game. Our moving helpers and assistants support you quickly, easily, and reliably – whether for a private move, transporting individual pieces of furniture, or loading and unloading your van. And all this on relatively short notice or planned well in advance.

Need help carrying things? Try the Helferei in Berlin, Cologne, Leipzig and Munich

The Helferei Connects helpers directly with anyone living in Berlin, Munich, Cologne, or Leipzig. Flexible, local, and fair.

Our transport and removal services are available to you everywhere. This is because our helpers are often requested at very short notice or for small, short-term jobs. Our network of helpers is therefore constantly growing.

Our services in the field of removals and transport:

  • Furniture removals: Have you bought something on classifieds or are you moving from one part of town to another? Some of our helpers have transport options or work with MILES. They'd be happy to help!
  • Carrying heavy objects up and down stairs : e.g., when a new washing machine is delivered, a couch needs to be moved to the basement, or you want to dispose of the old refrigerator at the recycling center.
  • Transport assistance for bulky objects: How large are the items? Are there any fragile objects? It helps to provide very precise information in the notes field. Do you need any equipment such as carrying straps or a hand truck, or do you have these on site? If so, please let us and our helpers know!
  • Loading and unloading Sprinter vans and transporters: Yes, we also help with such small jobs when things need to be done quickly. Often, people from your immediate neighborhood apply to help you out and earn some extra money quickly.
  • Last-minute moving or carrying assistance : We also offer support at short notice, sometimes even for same-day bookings. However, we cannot guarantee this. A little bit of scheduling helps everyone and improves the quality of our service.
  • Also available for company relocations, warehouse clearances and commercial transport – simply visit our business page!

It's so easy to book a carrying assistant or moving helper in Berlin, Cologne, Leipzig or Munich:

Booking moving help is done directly through our website. It's all digital, paperless, and offers transparent hourly rates with no hidden costs. You choose the service you need – carrying and transport, or just carrying. Then you select how many helpers you require and a timeframe. We'll connect you with suitable people in your area.

You can also add attachments or specify in the notes field if the helpers should bring certain equipment such as gloves, carrying straps, or a hand truck. Short-term assignments are possible , as is regular support , e.g., for multiple transport stages.

💡 Tip: Our moving and transport services are often tax-deductible – you can then get up to 20% of the costs back through your taxes ! Check this individually for your specific situation.

For a stress-free move!

Book transport or moving assistance now in Berlin, Leipzig, Cologne or Munich

With the Helferei Will your move or moving job be stress-free and flexible? Try it out: https://www.die-helferei.de/umzug 

We provide support in all Berlin districts – whether in Prenzlauer Berg , Schöneberg , Friedenau , or Steglitz , in Wedding , Moabit , Charlottenburg , Kreuzberg , or Friedrichshain – we'll find a solution for you anywhere in Berlin ! It's the same in Munich : from Laim, Neuhausen , and Westend , to Maxvorstadt , Schwabing , and Milbertshofen , or even Haidhausen, Au , and Bogenhausen , all the way to Sendling , Giesing , or Solln – we're there for you from west to north, east, and south! We also serve Cologne – whether in Ehrenfeld , Nippes , Sülz , or Lindenthal , in the Südstadt , Deutz , Kalk , or Mülheim – we're out and about in all the neighborhoods! Last but not least, we're also active in Leipzig : whether in Plagwitz , Lindenau , Schleußig , or Connewitz , in Gohlis , Reudnitz , or the Südvorstadt – we'll help you quickly and reliably in every district!

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