Your technology doesn't do what you want? We do.

Whether hardware or software - our helpers bring order to the technical chaos.
Book now!
Tax deductibility depending on the individual case

Three reasons to book Helferei for technical questions and IT support:

Verified

We verify all helpers personally, know their talents and have selected them for you with the utmost confidence.

Local

Whenever possible, we will send you helpers from nearby - true to the motto "Neighbors help neighbors".

Legal

Our helpers are all registered and insured so that you can work with them with a clear conscience.

Frequently asked questions and answers

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Curious what our customers think?

When I urgently needed help around the house, Helferei quickly and easily found me Fiorela. She was very reliable and thorough, and very friendly. I was absolutely satisfied.
Susanne B.
Berlin Wilmersdorf
Very professional help for gardening work: quick response, short-term personnel proposal, good preparation of the helper, who is punctual, thorough and personable. Good prerequisite for a follow-up order.
Jochen F.
Berlin Reinickendorf
It was a smooth process with the Helferei. I had the cleaner Betina, who was thorough, punctual and polite. The price is also reasonable, especially because you can deduct part of it from your taxes.
Malika Y.
Berlin Moabit
Super service! Fast & uncomplicated communication, I was referred to a competent and friendly handyman who then also had time to complete the sometimes somewhat complicated work quite quickly. I am very satisfied!
Ari W.
Berlin Schöneberg
Hassle free to setup the cleaning service. The service was good and I've been consistently using it for the last few months. The owner is also responsive to feedback. :)
Aviral V.
Berlin Friedenau
Very good & clear communication, helpful tips, timely reminders. Friendly at all times. The removal was carried out flawlessly. Without the Helferei it would have been very difficult. We are very satisfied & grateful.
Anika B.
Berlin Spandau
Many thanks for the match with the cleaner Camila. She helped us a lot. She was great, quick, tidy and extremely friendly. The fact that you get an invoice from the Helferei is excellent.
Maria P.
Berlin Schöneberg
Very helpful, fast processing of our request for domestic help and cleaning.
Susanne W.
Berlin Kreuzberg
Helferei is exactly the company that Berlin has been missing. :) Finally handymen who have time and do excellent work. I am thrilled and recommend the company 100%!
Silke L.
Berlin Schöneberg
I am completely satisfied with your advice, your service and the handyman. He was really very nice and did everything very well. So I have nothing to complain about and would work with you again in the future.
Martina D.
Berlin Spandau
When I urgently needed help around the house, Helferei quickly and easily found me Fiorela. She was very reliable and thorough, and very friendly. I was absolutely satisfied.
Susanne B.
Berlin Wilmersdorf
Very professional help for gardening work: quick response, short-term personnel proposal, good preparation of the helper, who is punctual, thorough and personable. Good prerequisite for a follow-up order.
Jochen F.
Berlin Reinickendorf
It was a smooth process with the Helferei. I had the cleaner Betina, who was thorough, punctual and polite. The price is also reasonable, especially because you can deduct part of it from your taxes.
Malika Y.
Berlin Moabit
Super service! Fast & uncomplicated communication, I was referred to a competent and friendly handyman who then also had time to complete the sometimes somewhat complicated work quite quickly. I am very satisfied!
Ari W.
Berlin Schöneberg
Hassle free to setup the cleaning service. The service was good and I've been consistently using it for the last few months. The owner is also responsive to feedback. :)
Aviral V.
Berlin Friedenau
Very good & clear communication, helpful tips, timely reminders. Friendly at all times. The removal was carried out flawlessly. Without the Helferei it would have been very difficult. We are very satisfied & grateful.
Anika B.
Berlin Spandau
Many thanks for the match with the cleaner Camila. She helped us a lot. She was great, quick, tidy and extremely friendly. The fact that you get an invoice from the Helferei is excellent.
Maria P.
Berlin Schöneberg
Very helpful, fast processing of our request for domestic help and cleaning.
Susanne W.
Berlin Kreuzberg
Helferei is exactly the company that Berlin has been missing. :) Finally handymen who have time and do excellent work. I am thrilled and recommend the company 100%!
Silke L.
Berlin Schöneberg
I am completely satisfied with your advice, your service and the handyman. He was really very nice and did everything very well. So I have nothing to complain about and would work with you again in the future.
Martina D.
Berlin Spandau

Get started now

Find suitable helpers in four steps
Small spoiler: the financial advantage is waiting in step 4)

Booking

Contact us online or offline:
1/
The easiest way is to book online at https://www.die-helferei.de/en
2/
Do you prefer by phone? No problem, get in touch on +49 162 542 0666
3/
We will soon be supporting you in person in Berlin - news to follow!
Book online now!

Matching

Enter all the practical details about your job: your desired date, time, frequency, number of helpers and, of course, a description of your job. This will be sent directly to qualified helpers in your area who can apply for it. You will receive the support proposal by email. Log in to your profile and accept it!

Implementation, payment and invoice

Our helpers will carry out your job according to your wishes. Your invoice will be generated 24 hours after the job is completed according to the actual job duration and payment will be triggered. More about payment here.
You can find all invoices at any time in your customer profile under the "Documents" tab.

Financial advantage

You can deduct up to 20% of your expenses from your tax bill at the end of the year. Your total tax liability is therefore automatically reduced by this amount.

Computer help in Berlin and Munich - personal IT support at home

Is your technology on strike - and you don't know what the problem is? Whether your computer is slow, your Wi-Fi keeps cutting out or your smartphone isn't working properly: Helferei offers you fast, personal and reliable computer help in Berlin. Directly at your home or via remote maintenance!

Our IT help is aimed at anyone who needs technical support in their everyday life - uncomplicated, friendly and at eye level. We can help you with the installation and configuration of devices, troubleshooting or general questions about digital use.

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From PC help to the smart home: technology support that arrives

Whether you want to set up a new laptop, stabilize your Wi-Fi network, connect a printer, synchronize your smartphone or simply make a data backup - we bring patience, know-how and the necessary tools. Our helpers have also helped with broken televisions, connected televisions, installed virus protection and a firewall. Connecting a router or even changing the web host was no problem either. They have also programmed a simple website.

Our helping hands support you with many digital challenges: from setting up new devices to troubleshooting and solving everyday problems. Whether Windows or Mac, Android or iOS, cell phone, PC or TV, software or hardware - we help you bring clarity back into the digital jungle.

And if you have several problems? No problem - often several issues can be resolved in one appointment. Our IT help is flexible and tailored to your everyday life.

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Personal computer help for seniors & beginners

Not everyone takes technology for granted - which is why our IT help is particularly suitable for older people or beginners. We take our time, explain patiently and understandably - without technical terms and at eye level.

Whether it's your first smartphone, online banking, video calls with your family or secure surfing - our helpers will make sure you feel safe. It's never too late to get started digitally - and with our support, you can do it with ease.

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Making technology fun again!

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IT help in your Berlin neighborhood or in the south of Germany in beautiful Munich - close, local & quickly available

Our computer help can be booked in almost all Berlin districts and neighborhoods in Munich: Whether in Prenzlauer Berg, Schöneberg, Friedenau or Steglitz, in Wedding, Moabit, Charlottenburg, Kreuzberg or Friedrichshain - we will find a solution for you anywhere in Berlin! It's the same in Munich: From Laim, Neuhausen and the Westend, Maxvorstadt, Schwabing and Milbertshofen, or even Haidhausen, the Au and Bogenhausen, to Sendling, Giesing or Solln - we are there for you from west to north, east and south!

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On site or via remote maintenance - whichever suits you best

Help does not always have to be physically on site. Many small problems can also be solved easily via remote maintenance or over the phone. You decide and book what is most convenient for you - we adapt to your needs. And if necessary, our technical professionals will of course be happy to visit you in person.

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IT service with trust & responsibility

All our helpers are carefully selected, have technical expertise and a friendly, service-oriented manner. Data protection is a matter of course for us: your data and devices are in safe hands with us. And if a problem cannot be solved immediately, you will receive an honest assessment and specific next steps.

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Book computer help in Berlin or Munich now - relaxed digital travel

Whether you want to repair your computer, set up Wi-Fi, configure a smartphone, back up a cloud or simply learn more about your device - with Helferei 's computer help you are well supported throughout Berlin and Munich.

👉 Book an appointment now and get personal IT help straight to your home.
https://www.die-helferei.de/computerhilfe-und-technik

Contact us

support@die-helferei.de
+49 162 542 0666
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@die.helferei
Die Helferei
With friendly support
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